SHIPPING POLICY
Thank you for choosing Karen Wong Ceramics for your handmade ceramic needs. We take great pride in our products and want to ensure that they arrive to you in perfect condition. Our shipping policy is designed to accommodate our customers and provide them with the best possible service. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We look forward to hearing from you and hope you enjoy your handmade ceramics!
RETURN & EXCHANGE POLICY
We are committed to providing our customers with high-quality handmade ceramics from Karen Wong Ceramics. If you receive the wrong item, please contact us within 10 days of receipt and we will work with you to resolve the issue. We appreciate your business and strive to provide every customer with a positive shopping experience.